Happy New Years 2022


We would like to take this time to wish all of our clients, friends, family and associates a very Happy New Year 2022!

2021 has been another long year filled with many changes and unknowns, and we’ve yet to see an end to the COVID-19 pandemic.  At least we had the opportunity to briefly reunite with our Team over the summer, and thanks to a better understanding of the virus and necessary precautions, we had the chance to finally give some long overdue hugs to all of our friends and family!  Our hope for 2022 is that things continue to improve and we can eventually get our Team back in the Office full-time and altogether!

We typically start off our year with the Calgary Motorcycle Show in January.  It was cancelled in 2021 and we recently received news that it will not be going ahead for 2022 as originally planned.  We hope to be back in January 2023 and look forward to seeing you there!

Many of our other trade shows and events for 2021 were either cancelled or postponed, including the Home & Garden Show and our annual IBAA (Insurance Brokers Association of Alberta) convention.  We are crossing our fingers that the Home & Garden Show will go ahead in late February 2022.  Our Team did attend the 14th Annual Hog Rally in late August, which was a fun event.  It was nice to be out and have the chance to see people in person again!

We welcomed two new Head Office Team members this year, including Hala Rifai in February and Dipika Batura in July. It has been wonderful working with and getting to know them (a little in-person and a lot virtually!), and they have done a fantastic job integrating into their roles and our Team in the middle of a pandemic!

Drawing of Hala from the Costen Insurance team

Dipika Batura

We celebrated several anniversaries again this year, the big ones being fourteen (14) years for both Andrew Shareski and Nirmal Lombsar, eleven (11) years for Kristel Wilson, ten (10) years for Karen Sandeman, and five (5) years for Nivi Uppal, and twenty-three (23) years for myself, Crista. We are so fortunate to have such amazing people as part of the Costen Family!

After a busy summer, a few of our Team members celebrated the end of the summer holidays with our annual Team get together.  We decided to meet in Bowness Park again this year, gifting everyone a Subway gift card so they could bring their own lunch!  We also had some delicious candy treats from The Candy Dandy Co.  Despite the absolutely crazy weather, which included sunshine followed by wind, rain, sleet, thunder and lightening, we all had a great time!

In October, several of our Team members raised funds for the Leukemia and Lymphoma Society through their Take Back the Night fundraiser. The event was held virtually again this year. We all watched the virtual event from the comfort of our warm homes, and then headed outside for a short walk!  This year wasn’t as cold as last year, but it was still a chilly walk!

Our designated charity partner for 2020 and beyond is the Helping Families Handle Cancer Foundation.  2021 was another successful year with referrals (Thank You) and we are looking forward to sending them a donation at the end of the year. For more information on this great charity or how you can help, please visit their website.

With the continued challenges that we faced as a Team and as individuals this year, we know how important mental health can be. We would like to share this link for some great resources that you may find helpful.

We would also like to remind you that the majority of our Team is working from home, with limited staff in the Office. If you would like to come into the Office, please call ahead to book an appointment so that we can ensure that a Broker is available to assist you. As always, we can also be reached in any of the following ways:

  • Phone / Text at 403-245-2424
  • E-mail at admin@costeninsurance.com
  • Live Chat from our website
  • myCosten, our online portal and mobile app

If you are planning on traveling over the holidays or in the new year, don’t forget to purchase your Travel Insurance, including coverage for COVID-19!

From our family to yours… we hope that you have a very Happy New Year 2022!

Love from The Costen Insurance Team